Fallon's Flowers - Privacy & Policies


Payment Options

We accept the following payment methods:
Visa
MasterCard
Discover Network
American Express
House Account
Will Call In
Pay In-Store on Pick Up


Contact Information

Please feel free to call Fallon's Flowers of Raleigh at any time during our business hours at (919) 828-4134 or After hours, you may leave a message, or else you may email us at fcampisi@fallonsflowers.com


Areas Served

Fallon's Flowers in Raleigh, NC provides flower delivery service to the following areas and zip codes in North Carolina:
Apex, Cary, Carpenter, Cedar Fork Township, Bells, New Hope, Wilsonville, Fuquay Varina, Garner, Holly Springs, Knightdale, Morrisville, Wake Forest, Raleigh, Durham, Research Triangle Park, Duke University Hospital
27601, 27602, 27603, 27604, 27605, 27606, 27607, 27608, 27609, 27610,27611, 27612, 27613, 27614, 27615, 27616, 27617, 27619, 27620, 27529, 27545, 27587, 27588, 27695, 27711, 27560, 27709, 27703, 27705, 27707, 27713, 27704, 27701, 27511, 27512, 27513, 27518, 27519, 27502, 27523, 27539, 27540, 27526

We also deliver to the following facilities
Abbotswood Adult Care Day Ctr/Total Life
Adult Day Centers/Total Life Alcoholism Treatment Ctr
Ballentine's Embalming Brian Center Health & Rehab
Brighton Gardens Brown-Wynne Funeral Homes
Bryan-Lee Funeral Home Cambridge Hills
Capital Funeral Care Capital Towers
Carillon Assisted Living Carlton Grey Funeral Home
Carolina House Of Cary Cary Central Elderly Housing
Cary Health & Rehab Century Care Management Inc
Chappell's Funeral Home Childbirth Center
City of Oaks Funeral Home City Of Oaks Health & Rehab
Country Club Prime Time Vlg Dorothea Dix Hospital
Duke Raleigh Hospital Eldercare Convalescent Svc
Falls River Village Glenaire Hair Salon
Glenaire Retirement Ctr Hanover Assisted Living Resid
Haywood Funeral Home Inc Healthsouth Blue Ridge Surg Ct
Heartfields Assisted Living Heritage Of Raleigh
Holly Hill Hospital Independence Village Of Olde
Integrated Health Svc Kindre District Office Raleigh
L Harold Poole Funeral Svc Laurels Of Forest Glenn
Lawndale Manor Lea Funeral Home
Lewis Morturary Svc Of Nc Inc Lightner Funeral Home
Litchford Falls Healthcare Long Acres Retirement Home
Magnolia Glen Retirement Comm Mayview Convalescent Ctr
Mitchell At Raleigh Mem Park Montlawn Memorial Park
Morningside Of Raleigh Oakleaf Village Of Raleigh
Option Care Outlook Pointe At Northridge
Parkway Retirement Home Raleigh Rehabilitation
Renaissance Funeral Home Resources For Seniors Inc
Retirement Home Care Inc Rex Healthcare Hospital
Rex Rehabilitation Ctr Seagraves Funeral Home
Spring Arbor Of Raleigh Springmoor Life Care Rtrmnt
Steven Lyons Funeral Home Stony Brook North Mobile Home
Sun America Retirement Marekts Sunnybrook Alzheimers & Health
Sunrise Of Raleigh Asst Lvg Triangle Mortuary & Cremation
U.N.C. Rex Hospital Vanguard America Co
Wake Ahec Wake Med - North
Wake Medical Center Wellington Nursing Ctr
Western Wake Medical Ctr Whitaker Glen
Woodland Terrace

Delivery Policy

We will always try to accomodate a time sensitive order. If your delivery requires a specific time we will be happy to provide you with our express delivery service for an additional fee. Sunday delivery is available in Raleigh. Where Sunday deivery is not available your order would be delivered the next day. We will be happy to accept your international orders, however, you must speak directly with one of our trained specialists. There is an additional delivery/service fee of $9.95 on every order. No matter what your budget is, we guarentee that you'll receive an arrangement that is worth your money.

A floral delivery can be requested to be made in the morning (by 12 noon) or by 5pm if the arrangement is being delivered to a business. Special requests for events will be accommodated, however, we cannot accept timed deliveries within an hour (excluding funerals and parties) unless a special express delivery fee is charged. 

REFUNDS:

It is the McCarthy Group's Policy not to issue a refund on any purchases made. It is our policy, however, to ensure customer satisfaction by offering replacements for those orders that do not meet our customer's expectations, free upgrades on future orders or a store credit for the entire amount of the order of which the customer was dissatisfied. 


Substitution Policy

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.


Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.

Fallon's Flowers

Phone
(919) 828-4134

Email
fcampisi@fallonsflowers.com

Hours
Monday-Friday: 7:30am-6:00pm
Saturday: 8:00am-4:00pm
Sunday: 9:00am - 2:00pm